Murfreesboro Primary Care
Title: Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), Certified Clinical Medical Assistant (CCMA), National Certified Medical Assistant (NCMA)
Reports To: Nurse Manager
Direct Reports: None
Classification/Category: Clinical Support
Workgroup(s)
Work Status: On-Site Only
Salary Range: $15.00- $21.66
Stipend(s): None
Status: Non-Exempt
Summary Of Position
Certified Medical Assistants are important members of the Roanoke Chowan Community Health Center (RCCHC) Care Teams. Medical Assistants are responsible for delivering excellent, high-touch, primary care, and coordinating a patient centered care experience. The Medical Assistant role requires high levels of flexibility, energy, attention to detail, and problem-solving. Medical Assistants will work closely and collaboratively with their teammates to greet and room RCCHC patients. S/he will be expected to assist in assessing patient’s health conditions, including performing routine diagnostic testing during appointments. The Certified Medical Assistant must be able to maintain a positive working relationship with all levels of RCCHC personnel and patients.
RCCHC Mission, Vision and Values
Mission: Great care for every one every day.
Vision: Striving to be the primary healthcare provider, dedicated to and supported by the people we serve.
Values: (
R)espectful, (
C)ompassionate, (
C)aring, (
H)onest, (
C)omitted
Population Served
Roanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents within our service area and surrounding counties, regardless of their ability to pay.
Minimum Qualifications
- 1+ years in Medical Assistant role
- Excellent organizational, leadership, verbal and written communication skills
- Must be able to effectively handle multiple tasks and priorities in order to meet deadlines
Education
- High school diploma/GED required
Experience
- Experience in primary care providing care for all patient populations preferred
Certification(s)/Licensure
- Medical Assistant credential, certification or registration required
- BLS certification required
Knowledge
- Knowledge and thorough understanding of Federally Qualified Health Centers (FQHC’s) in regard to the Federal 330 Public Health Service Act
- Knowledge of thorough understanding of the 340B program
- Knowledge of computer systems and applications.
Skills
- Skill in exercising a high degree of initiative, judgment, and discretion.
- Skill in analyzing situations accurately and taking effective action.
- Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the community.
- Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.
- Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.
- Skill in identifying and resolving problems.
Abilities
- Ability to plan, organize, and integrate priorities and deadlines.
- Ability to identify, analyze, and interpret complex data and, resolve operational problems.
- Ability to evaluate and make recommendations for continuous quality improvement.
- Ability to evaluate and make recommendations for continuous risk assessment.
- Ability to anticipate and react calmly in emergency situations.
- Ability to communicate clearly and effectively orally and in writing.
- Ability to competently use Microsoft Office
Essential Functions
- Electronic health record proficiency
- Administration of medication by injection
- Phlebotomy competency
- Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit
- Prepares patient for examination by performing preliminary physician test; taking blood pressure, weight, and temperature; and reporting patient history summary
- Demonstrates problem-solving skills, accountability, and a flexible, positive attitude.
- Accurately execute technical procedure when ordered such as EKG’s, drawing blood, obtaining and preparing laboratory specimens
- Maintain proper storage and handling of equipment, supplies, and medications
- Maintain a clean and orderly clinical working atmosphere; adequately prepare exam rooms and properly equip laboratory
- Work with patients and family in giving accurate, understandable instructions in diet, special care procedures, medication, patient education
- Participate as an active member of the RCCHC team
- Maintain compliance with workflows, policies and procedures as well as other activities to support Patient Centered Medical Home (PCMH) model of care and accreditation